Difficult Customer

haaaaaay.. just handled a very difficult customer awhile ago. and who is to blame him nga nman, when d pa niya narereceive fuel niya he ordered a week ago when he supposedly lives just houses away lang from the depot. syempre, i did my job naman, tried to explain the situation to him, but symepre, galit talaga siya. kesyo i dont know a damn thing daw at naging stupid pa ako. haaay. I dont think I am, nor do I think I know nothing, pero it really affects me. nakakapagpapangit ng pakiramdam, naging low tuloy sprits ko.. To think na i started the day pa nman having a good mood. ngayon, sira na.

WORK!!!!

Wow! I am now feeling what it is to work in Orders! Haha. What do I mean? Before, when I was only handling the High Worth Key Accounts, I had a lot of petics time. I am in total control of my time and I feel no pressure at all. Last Tuesday, I was tapped by our TL to backup the escalations team. Now, I also handle delivery status, returs and urgent orders. In effect, I am now cluttered with work! Haha, and I'm loving it!

This is not really something that I want to experience everyday, but right now, I am happy because I feel so useful and every case I resolve makes me feel accomplished. Haha.

Anyway.. I have to go, back to work... :)

High Worth Key Accounts

*Momon, Anna, Joey, Jaymee, Migs, Me, Chuty, Paula & TL Yus

...

This is the HWKA peeps. My Team. We handle the biggest and most important clients of Shell Australia, kaya feeling important din kami. Haha. I love my team. Magkakasundo naman kami, walang issues, walang irritations. We are even lucky with our TL. Bait kasi si TL Yus, kwela at generous. Dinadalhan niya kami ng pandesal sa umaga, nilibre sa MCdo nung nagabsent siya, at blowout kame buong team for dinner.

Sobrang hilig magpicture-picture ng team namin. This may be the 30th picture we've taken of our group since March 5. O diba, wala pang 1month yun...

Kaya sigurado... More to come..

This Is It!

* MY 2ND HOME; MY QUEENDOM*


After 3 months of training, eto na kami... Officially part of the Shell Australia Orders Team!!!!

My station is set, I've arranged my picture frames, posted additional photos, brought office supplies that I do not really need, and even decorated my station with stuff toys from home.

I am thrilled... training almost bored me to death and I am now ready for more exciting and productive undertakings..

Aussies, here I come!!!


*ON MY FIRST DAY DOING ACTUAL WORK